About Us 
The Gift Arcade is completely dedicated to your total satisfaction.
If you have any suggestions or comments, please Email using the "contact us" Link.

Our Contact details:
The Gift Arcade
84 Huddersfield Road Holmfirth West Yorkshire HD9 3AZ United Kingdom
Phone: 01274 792777
Email: admin [at] purplepigproducts [dot] co [dot] uk

Making A Purchase 
Making a purchase could not be easier. Just browse our shop and click on any items that you wish to buy and put them into the shopping cart.
After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to complete the order.

We accept Visa,Mastercard and all other major credit and debit cards.
Shipping And Handling 
We deliver to UK and Europe. All prices quoted are for postage and packing and are sent by Royal Mail first class Small Packet Service.
All goods are sent Recorded Delivery both to the UK and Europe.The cost of postage is determined by weight according to the following table:

UK.
Up to.....100g.....£2.95
Up to.....250g.....£3.95
Up to.....500g.....£4.50
Up to.....750g.....£4.95
Up to...1000g.....£5.50
Up to...1250g.....£7.25
Up to...1500g.....£8.25

Europe
Up to.....120g.....£ 6.85
Up to.....250g.....£ 7.95
Up to.....750g.....£10.45
Up to...1000g.....£12.50
Up to...1500g.....£13.95

The actual cost of postage will be shown at checkout before you commit to buy.
Tax Charges 
All prices shown are inclusive of all taxes.
Credit Card Security 
Orders placed on our website are handled directly by PayPal - the largest independent payment service provider in the UK.
When you get to the payment pages you will see the golden padlock at the bottom of your browser which indicates this is a secure
payment handling system.
Credit card details are encrypted within 128-bit encrypted sessions which are further protected by multiple government approved firewalls.
All details are encrypted during and after account processing.
Guarantee 
We guarantee your satisfaction. If, for any reason, you are not satisfied with our service - Please contact us.
Reaching Us 
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01274 792777 (International +44 01274 792777) or write to us at
84 Huddersfield Road Holmfirth West Yorkshire HD9 3AZ United Kingdom
Privacy Policy 
The Gift Arcade do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment.
In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book
is used and to store your details if you select the 'Remember Me' Option.
They are also used after you have logged on as part of that process.
You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies.
If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy 
We want you to be completely satisfied with our service and products. If, for any reason you are not entirely happy - please tell us.

You may return unopened goods within 7-days of receipt and subject to inspection and acceptance, we will refund or provide replacement(s)
as applicable.
Refunds will only be made via the credit/debit card used for the original transaction. Refunds will have postage and packing charges deducted.
Where an order qualified for free post and packing, we will deduct our post and packing costs from the refund.
We reserve the right to deduct any other charges incurred by us such as credit card transaction fees.

To request a refund or replacement please contact us first by email or telephone.
We will require you to return the goods, at your cost, to us for inspection.
The Gift Arcade will not be liable for goods that are lost or damaged in transit and recommend that you obtain proof of posting.